Contact Us

hi! what can we help you with?

I have a question about your products

We’re happy you’re considering joining us!

First, almost all questions we receive about The Insider’s Digital Strategy Guide and VIP membership are found here on the FAQ page. Please give it a peek.

For any questions not answered on the FAQ page, please e-mail us at [email protected]

I've already purchased and need assistance

If you’ve purchased the Insider’s Guide or other planning products, you can login and access on the secure members-only site here. You can also find your username/reset your password if you’ve misplaced it, or if you can’t find the welcome email we send.

And please check the good ol’ spam folder for welcome emails! If you still can’t find them and can’t login in above, please email us at [email protected] 

I need planning advice or help!

Since we know our Disney pretty well, we receive hundreds of messages per day asking for advice. If we answered these, this would leave us no room to actually create content and run our site, so we cannot respond to those asking for personal advice or planning related to Disney.

If you’re looking to get as much insider help as possible, check out our VIP Membership

We also have a great TA recommendation below if you’re looking for 1:1 planning help for your vacation.

Do you book or plan Disney vacations?

We are not a travel agency and are not affiliated with any.

Our #1 recommended travel agent is below if you want to take advantage of her services (we are not affiliated with her, we just love her!)

Haley Williams at Haley and the Magic

For any questions not answered above, email us at info @