Contact Us

hi! what can we help you with?

I have questions about your products!

I’m happy you’re considering joining us!

First, almost all questions we receive about The Insider’s Digital Strategy Guide and VIP membership are found here on the FAQ page.

For our Planning Blueprints, you can find the FAQ here. To learn more about the different themed Blueprints, you can click each one for a more detailed description of what’s included and who it’s right for.

For any questions not answered on the FAQ page, please e-mail us at 

I've already purchased and need assistance

If you’ve purchased the Insider’s Guide or other planning products, you can login and access on the secure members-only site here. You can also find your username/reset your password if you’ve misplaced it, or if you can’t find the welcome email we send.

And please check the good ol’ spam folder for welcome emails! If you still can’t find them and can’t login in above, please email us at 

I need planning advice or help!

Since we know our Disney pretty well, we receive hundreds of messages per day asking for advice. If we answered these, this would leave us no room to actually create content and run our site, so we cannot respond to those asking for personal advice or planning related to Disney.

I (Ali) can be found on Patreon and the private Facebook group and am accessible to those members.

We also have a great TA recommendation below if you’re looking for 1:1 planning help for your vacation.

Do you book or plan Disney vacations?

I am not a travel agent – I spend my time on The Insider’s Guide and other products, creating weekly content in Patreon, and in the private Facebook membership group.  If you have questions about any of these things, shoot me an email at ali @

Our #1 recommended travel agent is below if you want to take advantage of her services. Do it – she’s free and she’s a beast.

Haley Williams at Haley and the Magic

For any questions not answered above, email us at info @

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